Official Documents

Privacy Policy id test — Our Commitment to Protecting Your Data

Your privacy is id test's top priority. This document clearly explains how we collect, store, use, and protect your personal information as a user of our online gaming platform in Malaysia.

Updated: 1 January 2026

Why Your Data Welcome to id test

Six layers of data protection we practise every day to safeguard the privacy of Malaysian users.

256-bit SSL Encryption

All data transmitted between your device and id test servers is protected by military-grade 256-bit SSL encryption. No third party can intercept or read your sensitive information while in transit.

Strict Data Access Controls

Only authorised personnel have access to users' personal data, and only to the extent required for their role. All access is logged and continuously monitored to detect any misuse.

Secure & Encrypted Servers

Id test user data is stored in data centres that meet international security standards. All databases are encrypted at rest and backed up regularly to ensure service continuity.

No Data Sales to Advertisers

Id test has never and will never sell your personal information to advertisers, data brokers, or any third party for marketing purposes. Your data is used solely to operate your account and improve our services.

Malaysia PDPA Compliance

All data handling practices at id test comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and delete your personal data at any time.

Notification & Marketing Controls

You have full control over the marketing notifications you receive from id test. You can unsubscribe at any time through your account settings, with no hassle or additional charges.

Privacy Policy Summary

Id test takes your privacy seriously. We collect only the minimum data required, use it solely for the stated purposes, and never sell your information to any third party. By using the id test platform, you agree to the practices described in this document.

01 Introduction & Scope of This Policy

This Privacy Policy is published by id test ("we", "Platform") and applies to all users who access or use the idtest.pro website and its related mobile applications. This document describes our practices for managing your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data security standards.

We understand that your trust in id test depends greatly on how we handle your data. We are therefore committed to remaining transparent, honest, and accountable in every aspect of managing our users' personal data.

Our Commitment

Id test is committed to collecting no more data than necessary, retaining it no longer than required, and always giving you control over your own personal information.

02 Personal Data We Collect

Id test only collects information necessary for legitimate, stated purposes. Below are the categories of data we collect and the reasons we collect them:

Data Type Data Examples Purpose of Collection
Identity Data Full name, date of birth, identity card number Identity verification (KYC), fraud prevention
Contact Data Email address, mobile phone number Account communications, security notifications
Financial Data Bank account number, deposit method Deposit and withdrawal processing
Usage Data Activity logs, game history, session duration Platform improvement, responsible gaming
Technical Data IP address, device type, web browser Security, fraud prevention, analytics
Location Data Country, state (based on IP) Geo-restriction compliance
Sensitive Data

Id test does not collect sensitive data such as medical information, political views, or religious beliefs. We only request identity documents during the mandatory KYC process for legal compliance purposes.

03 How We Use Your Data

The personal information we collect is used exclusively for the following purposes. We will not use your data for any other purpose without obtaining your consent first:

  • Account Management: Creating and managing your user account, processing deposits and withdrawals, and providing effective customer support services.
  • Identity Verification (KYC): Verifying your identity to comply with anti-money laundering legal requirements and to ensure the security of your account.
  • Platform Security: Detecting and preventing fraudulent activity, hacking, bonus abuse, and any security threats that could compromise your account.
  • Service Improvement: Analysing platform usage patterns to improve the user experience, fix bugs, and introduce relevant new features.
  • Service Communications: Sending important notifications regarding your account, transactions, security updates, and policy changes.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer timely assistance.
  • Legal Compliance: Complying with reporting and record-keeping requirements set by the relevant authorities.

04 Data Sharing & Disclosure

Id test does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we may need to share your data:

  • Payment Service Providers: Information required to process your deposits and withdrawals is shared with approved payment processors such as DuitNow, FPX, and e-wallet providers. All these providers are bound by strict confidentiality agreements.
  • Identity Verification Provider: Your KYC documents may be verified through approved third-party verification systems. Such data is not retained by those third parties beyond the period required.
  • Legal Authorities: id test will disclose information to government authorities or law enforcement bodies if required by a valid court order or applicable legal provisions.
  • Fraud Prevention: In cases where we suspect fraudulent activity that causes harm to the platform or other users, relevant information may be shared with the appropriate enforcement authorities.
Important to Know

Id test never shares your data with advertisers, marketing networks, data brokers, or insurance companies without your explicit consent. Should we wish to use your data for any new purpose not mentioned here, we will seek your separate consent beforehand.

05 Data Security & Protection

Id test continually invests in security infrastructure to ensure your data remains protected at all times. The technical and organisational security measures we employ include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
  • At-rest data encryption for all databases containing sensitive information.
  • Intrusion detection systems (IDS) and multi-layered firewalls monitored 24/7.
  • Two-factor authentication (2FA) for staff access to internal systems.
  • Regular security audits by independent third parties to identify and address any vulnerabilities.
  • Regular cybersecurity awareness training for all id test staff.
  • Clear incident response procedures to ensure any data breach is handled promptly and effectively.
Data Breach Notification

In the event of a data breach affecting your personal information, id test will notify you via your registered email within 72 hours of becoming aware, in line with global data protection best practices.

06 Cookies & Tracking Technologies

The id test platform uses cookies and similar tracking technologies to enhance the user experience and ensure the security of your session. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are essential to platform operation.
  • Performance Cookies: Collecting information on how you use the platform — most frequently visited pages, time spent in each section, and other performance details. All data is collected anonymously.
  • Functional Cookies: Allowing the platform to remember your preferences such as language, display layout, and other personal settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns for improvement purposes. Analytics data is processed in aggregate and is not linked to any individual's identity.

You can manage your cookie preferences through your web browser at any time. However, disabling essential cookies may affect the functionality of the id test platform.

07 Your Rights Under the PDPA

As a registered id test platform user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

Right of AccessYou may request a copy of all personal data we hold about you at any time.
Right to RectificationYou have the right to correct any inaccurate or outdated personal information held in our records.
Right to ErasureYou may request the deletion of your personal data, subject to applicable record-keeping legal requirements.
Right to ObjectYou may object to the processing of your data for direct marketing purposes at any time.
Right to PortabilityYou may request your data in a machine-readable format for transfer to another platform.
Right to RestrictionYou may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will respond to your request within 14 business days.

08 Data Retention & Storage

Id test retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The general retention periods are as follows:

  • Active Account Data: Retained for the duration of your active account and for 5 years after account closure, for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial reporting legal requirements.
  • KYC Documents: Retained for the duration of the active account and for 5 years after account closure, or longer if required by the relevant authorities.
  • Communication Logs: Retained for 2 years for dispute resolution and customer support purposes.
  • Analytics & Usage Data: Stored in anonymised aggregate form for 3 years for platform improvement purposes.

Once the retention period expires, your data will be securely deleted or permanently anonymised using industry-standard data disposal procedures.

09 Cross-Border Data Transfers

In some circumstances, your personal data may be processed or stored outside Malaysia — for example, by cloud service providers or international payment processors we engage. When this occurs, id test ensures that:

  • Data transfers are only made to countries or entities that provide a level of data protection equivalent to or higher than Malaysia's PDPA.
  • All third-party service providers are bound by data processing agreements that require them to comply with our privacy standards.
  • Data transferred is limited to the minimum information necessary to fulfil the purpose of the transfer.
  • Encryption is applied to all cross-border data transfers to ensure data cannot be accessed by unauthorised parties.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how id test handles your personal data, we encourage you to reach out to us directly. Our privacy team is ready to assist you in either Malay or English.

  • Privacy Email: [email protected]
  • General Support: [email protected]
  • Live Chat: Available 24/7 via the id test platform
  • Response Time: We aim to respond to all privacy enquiries within 14 business days
Privacy Policy Updates

Id test reserves the right to update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any material changes will be communicated to you via your registered email at least 14 days before taking effect. The latest update date is always displayed at the top of this document.

For more information about your rights and protections, please also refer to Terms and Conditions as well as the Responsible Gaming us.

Trusted Platform

Your Data Is Safe. Your Experience Priceless.

Join over 500,000 Malaysian users who have trusted id test as their online gaming platform of choice — secure, fair, and transparent in every way.

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