Id test believes that online gaming should be a source of entertainment, not stress. We provide a range of self-control tools, information resources, and support to ensure every Malaysia user can play mindfully, in a balanced and responsible way.
Id test provides six core tools accessible directly through your account — no fees, no hassle.
Set the maximum amount you can deposit per day, week, or month. Once the limit is reached, the system will automatically block further deposits until the period resets. Limits can be reduced immediately, but increases require a 48-hour cooling-off period.
Set how long you want to spend in a gaming session. When your time limit is approaching, you will receive a warning. Once the limit is reached, the session will end automatically to give you the break you need.
Set the maximum amount you can lose within a set period. Once this limit is reached, you will not be able to continue betting until the limit period expires — protecting you from unplanned losses.
Need a short break? Activate a gaming pause for 24 hours, 3 days, or 7 days. During this period, you will not be able to log in or place any bets. Your account remains secure and all balances are preserved.
If you feel the need to stop for a longer period, the self-exclusion option allows you to close access to your account for 30 days up to 5 years. After this period, additional verification is required before the account can be reopened.
Monitor your betting history, deposits, and withdrawals at any time through your account dashboard. Weekly and monthly activity reports are available to help you understand your gaming habits more clearly and objectively.
Responsible gaming means playing within your means — in terms of time, money, and emotions — with the awareness that gaming is entertainment only, not a source of income or an escape from everyday problems.
At id test, we understand that every user comes from a different background. Some play occasionally for fun, others more frequently. Regardless of how often you play, the same core principles apply: never gamble with money you cannot afford to lose, and never let gaming interfere with your daily life.
We take this responsibility seriously. That is why id test invests in early detection systems, easy-to-use self-control tools, and partnerships with external support organisations to ensure our users get help when they need it.
Play for entertainment, not to chase your losses. Set limits before you play and stick to them. Never gamble with borrowed money, bill money, or your emergency savings.
Problem gambling rarely happens overnight — it usually develops gradually. Recognising the early warning signs is the most important first step. Watch out if you experience any of the following:
Feeling the need to increase your bet size to get the same level of excitement as before.
Repeatedly trying to stop playing but failing, or feeling anxious when not playing.
Lying to family members or friends about how much time and money you have spent gambling.
Using bill money, food budget, or emergency savings to gamble without feeling guilty.
Continuing to play even though you know it is affecting your relationships, work, or mental health.
Playing to escape feelings of anxiety, stress, or personal problems.
If you recognise two or more of the signs above in yourself, now is the right time to take action. Contact the id test support team or use our self-exclusion tool today. Acting early is far easier than waiting.
Playing responsibly doesn't mean you can't have fun — it means you enjoy it in a smarter, more sustainable way. Here are some practical tips we recommend to all id test users:
Activating self-control tools on id test is simple and can be done in under two minutes through your account settings. Follow these steps:
Access your account using your registered login credentials. Always log in from a secure and personal device.
Click on the profile icon at the top right of the screen, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see a full list of available control tools: deposit limits, time limits, loss limits, game breaks, and self-exclusion.
Enter your preferred limit or duration and tap "Confirm". Changes take effect immediately for limit reductions, or after 48 hours for limit increases.
You will receive a confirmation email for every change made to your self-control settings. Keep these emails as records for future reference.
If you experience any difficulty using the self-control tools or need immediate assistance, the id test support team is available via live chat 24/7 directly from the platform. We are ready to help.
Id test fully supports users who need assistance beyond our platform. If you or someone you care about needs professional support related to problem gambling, there are several help channels available in Malaysia:
Asking for help is a sign of strength, not weakness. If you feel your gaming is starting to get out of control, don't wait. Contact the id test support team via live chat or use the self-exclusion tool right away.
Id test has a zero-tolerance policy towards underage users. Our platform is strictly for users aged 18 and above, with no exceptions. The protective measures we enforce include:
If you suspect any account is being used by an underage user, please report it to the id test support team immediately via live chat. We will investigate every report thoroughly and act swiftly.
Answer these questions honestly to assess your own gaming habits.
Have you ever played longer or spent more than you planned?
Have you ever felt restless or irritable when you were unable to play?
Have you ever spent money intended for other needs on gaming?
Do you hide your gaming activity from your loved ones?
Have you ever tried to stop but found yourself unable to do so?
If you answered "Yes" to two or more of the questions above, we strongly encourage you to contact the id test support team or use the self-exclusion tool right away.
Set daily, weekly, or monthly deposit limits through your account settings.
Limit your gaming session duration so you always stay aware of the time you spend.
Activate a short game break whenever you feel the need to pause.
Restrict access to your account for a period of 30 days to 5 years as needed.
The id test platform is exclusively for users aged 18 and above. Identity verification is mandatory during registration. Accounts found to belong to minors will be terminated immediately.
Answers to the most frequently asked questions by id test users in Malaysia.